SKILLS:
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Technical:
All aspects of low-cost high-performance high-reliability Internet server administration,
including system architecture design, assembly, installation and configuration of operating system and
software, ongoing maintenance and programming, and documentation. Service areas of expertise include
Web service, email service, and groupware/listservice, with increasing expansion into Web content management
and customer relationship management systems. Almost all expertise is in open source software, including FreeBSD,
Linux, Apache, Postfix, MySQL, Perl, Sympa, and Drupal. Proficient in TCP/IP, SMTP, POP, IMAP, DNS, SSH, SSL,
DHCP, PPTP and IPSec VPN, Perl, and C-shell.
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Non-technical:
Small business management, both as a sole-proprietor consultant and as a partner and
worker-owner of a cooperative, including strategic planning, business development, client relations,
affiliate relations, finances, work prioritization, policy development, and day-to-day operations.
Emphasis on democratic decision making and the consensus process in small and medium-sized groups.
EXPERIENCE:
- (5/01 - ) Developer and
manager of Internet hosting services for nonprofits, first as an adjunct to IT consulting and
later as part of Electric Embers, a socially
responsible worker cooperative serving nonprofits, artists, and community activists. Duties
include all aspects of business management, technical operations, and customer support.
- (6/00 - 8/05) Computer consultant,
first as an affiliate of Nonprofit Tech Association,
then as an independent and a founding member of Tech Underground.
Clients included dozens of small and medium-sized Bay Area nonprofits and local chapters of
national nonprofits, working in the arts, social services, social justice, and the environment.
Duties ranged from basic user support and troubleshooting, to system installation and upgrades,
to network design and security, to management of and transitions between ISPs.
Still involved in Tech Underground in an advisory and peer support role.
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(9/98 - 2/03) Volunteer IT and network consultant, independently and for
Compumentor,
with clients including Habitat for Humanity San Francisco, Episcopal Community Service Skills
Center, Clapperstick Institute, Swords to Plowshares, and the Burning Man Project.
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(3/96 - 2/00) Desktop and network support at Keck
Center for Integrative Neuroscience at UCSF. Duties
primarily included networking, troubleshooting, and upgrading of about
100 Windows/MacOS machines, with an NT-based file/print and application server, as well as integration
with and management of DEC Unix and Linux servers and creation of Web-based documentation.
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(9/93 - 3/96) Engineer at NASA's Jet Propulsion
Laboratory, writing
flight software for Mars Pathfinder mission and evaluating and qualifying
flight equipment including star scanners and sun sensors.
EDUCATION:
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BA in Physics (Astronomy concentration) from Oberlin College, 1992
MISCELLANY:
- Motorcycle, saxophone, Scotch, language, Harper's Magazine, cookies
References available upon request
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